Marie Vandenberghe

Quality Training has spent nearly two decades building a reputation as a trusted global partner in professional learning and coaching. For Marie Vandenberghe, CEO of Quality Training, the purpose has always been clear: to empower companies and their people with training solutions that are practical, innovative, and, above all, results-driven. Rather than stopping at the delivery of knowledge, the organization focuses on ensuring that learners can immediately apply what they’ve learned in their professional context. This approach to applicability and measurable results is what sets Quality Training apart from other providers. The programs are designed to meet the specific goals, cultures, and challenges of the client, ensuring a personalized experience as well as real performance improvements that translate into tangible business outcomes.

One of the key reasons behind the effectiveness of Quality Training’s programs is the thoughtful blend of learning formats that have been adopted over the years. The organization recognizes that in today’s world, companies span multiple countries, time zones, and cultures, and training must therefore be flexible. The combination of in-person, digital, blended, and flipped learning ensures that the needs of different learners and organizations can be met. While in-person sessions emphasize networking, interaction, and experiential learning, the digital and blended approaches extend accessibility and scalability. The flipped pedagogy has become a particularly powerful tool, as it encourages participants to prepare in advance so that classroom time can be dedicated to problem-solving, practice, and application. This multimodal approach maximizes engagement and knowledge retention while delivering long-term effectiveness across diverse geographies.

The collaboration with Microsoft as a preferred partner has further elevated the organization’s offerings. This partnership provides Quality Training with direct access to the latest tools, technologies, and global best practices. By incorporating these resources, the company ensures that its programs are consistently up to date and aligned with industry standards. This not only enhances the quality of learning but also broadens the scope of opportunities available to clients.

A significant part of Quality Training’s impact lies in how it approaches each client relationship. Every training journey begins with a comprehensive intake process where project managers work closely with the client to define objectives and expectations. This is followed by an individual survey for each participant to gather personal goals and, in many cases, level assessments to form homogeneous groups. By doing so, the organization ensures that training content is relevant and tailored to the learners’ current skills and aspirations. Beyond the classroom, the company extends learning through a support system that includes helpdesks and video-based tips, reinforcing skills and encouraging real-world application even after the program concludes.

As artificial intelligence increasingly reshapes professional environments, Quality Training has proactively embraced its integration into learning. The organization offers specialized training topics that explore AI’s role in the workplace, such as “Transform Your Daily Life with Microsoft’s Viva Suite,” “Boost Your Professional Efficiency with Microsoft 365 Copilot,” and practical sessions around ChatGPT that emphasize both safe use and effective mastery. The company also highlights how AI, already embedded in Microsoft 365 tools, can enhance daily productivity and performance. By incorporating these features into its training methodologies, Quality Training helps learners demystify AI, adopt it with confidence, and harness its potential to elevate their work.

The organization’s client base spans multiple industries and sectors, but multinational companies have been particularly drawn to its expertise. From IBA and Médecins Sans Frontières to UCB and Viatris Pharma, the demand has been strongest from organizations with global footprints. The common challenge they face is how to deliver training that resonates across countries and cultures while accommodating learners with diverse backgrounds, needs, and expectations. Quality Training has built its reputation by designing solutions that overcome these barriers and create learning experiences that feel cohesive, relevant, and engaging, no matter where participants are located.

Given the fast-evolving nature of fields such as office automation, AI, soft skills, and visual creation, staying current is both a necessity and a challenge. For Quality Training, agility in updating curriculum is central to its mission. The team maintains a constant watch on market trends, emerging technologies, and shifts in workplace needs. In addition, ongoing feedback from learners and organizations is incorporated into program design. Trainers also commit to continuous upskilling, ensuring they remain ahead of industry developments. This process allows Quality Training to consistently deliver programs that are not only relevant but also forward-looking, enabling learners to remain competitive and effective in their roles.

Well-being has become another vital focus area, especially with the rise of hybrid work environments. Recognizing that professional performance is closely tied to personal well-being, Quality Training integrates these aspects into dedicated programs on resilience, stress management, and work-life balance. The unique challenges of hybrid teams, such as maintaining motivation and connection across dispersed colleagues, are addressed through practical tools and workshops. The organization also partners with wellness experts to create enriching experiences, ranging from yoga and Pilates sessions to events led by inspiring speakers. Collaborations with partners like Reformer Studio add an extra dimension to these offerings, helping employees rejuvenate, build serenity, and ultimately perform better in their roles.

This integrative approach is evident in how the company addresses topics like stress management, communication, and autonomy in its sessions. The philosophy is simple: make it practical and actionable. Rather than limiting training to theoretical concepts, Quality Training focuses on interactive exercises, role plays, and real-world scenarios. Immediate feedback during sessions enables participants to reflect, improve, and build confidence. Learners leave the sessions not just with knowledge, but with tested skills they can readily apply in their professional environment.

Underlying this adaptability is a company culture that values agility and humility. Even while aiming for excellence, the team at Quality Training embraces a learner-first mindset, listening carefully to client feedback and adapting quickly to change. Technological and workplace shifts demand continuous learning, and the organization takes pride in its ability to remain curious and humble while maintaining rigorous standards. This balance ensures that training stays both relevant and impactful.

Collaboration is another cornerstone of Quality Training’s success. The internal processes are designed to ensure seamless teamwork among trainers, project managers, and instructional designers. Projects begin with thorough planning and clear role definitions, supported by open communication channels and regular check-ins. Shared tools enable progress monitoring and quick problem resolution. This structured yet flexible system ensures that everyone works toward a unified goal, delivering consistent, high-quality training that makes a measurable impact.

That measurement is taken seriously. The organization evaluates learner success through a mix of pre- and post-training assessments, surveys, and practical application exercises. Knowledge retention, skill adoption, and engagement levels are all tracked carefully. But beyond individual outcomes, the company ensures alignment with client KPIs, whether that relates to productivity, collaboration, innovation, or employee satisfaction. By connecting training outcomes directly to organizational goals, Quality Training provides clear evidence of impact while continuously refining its programs.

A vital part of delivering this impact lies in trainer development. The company invests in the ongoing professional growth of its trainers, encouraging them to balance technical mastery with the ability to foster human development. Peer coaching, workshops, and professional development opportunities equip trainers not only with subject expertise but also with the empathy, engagement skills, and learner-centered mindset needed to create supportive and motivating experiences. This dual focus ensures that participants gain practical skills in an environment that values their growth and well-being.

Moving forward, Quality Training’s strategy aims to expand its impact by embracing innovation. The company is moving beyond traditional training and coaching to introduce more team-building activities and a new department dedicated to HR events. These initiatives will bring HR leaders together to exchange ideas, learn from expert speakers, and find inspiration from peers, fostering collaboration across organizations. Simultaneously, Quality Training is integrating AI-driven tools into its programs, offering new levels of personalization, adaptive learning, and real-time insights. This combination of human connection and intelligent technology represents the future vision of the company, ensuring that training remains engaging, effective, and deeply relevant.

As she reflects on the journey since founding Quality Training 17 years ago, Marie Vandenberghe identifies one milestone that stands out from the rest. Beyond the measurable success of corporate training programs, the company has dedicated a portion of its budget to supporting humanitarian initiatives that make a difference in the lives of children and families worldwide. For her and her team, knowing that their growth enables them to contribute meaningfully to society provides a profound sense of pride and motivation. These efforts underscore the philosophy that true success is not just about business outcomes, but also about creating a better world.

This blend of innovation, personalization, well-being, and social responsibility defines Quality Training’s unique role in the learning and development landscape. It is not simply a provider of knowledge, but a partner in transformation, helping organizations and individuals alike adapt, succeed, and thrive in an ever-changing environment. From its learner-first approach to its embrace of AI and human connection, the company continues to prove that training, when done with vision and care, can be a powerful driver of both professional and personal growth.